Diehl's Ford Sales Inc is a well-established and reputable automotive dealership, specializing in the sales of Ford vehicles. Located at an easily accessible and convenient location, the dealership has been serving the community for many years. With a focus on providing top-notch customer service and high-quality vehicles, Diehl's Ford Sales Inc has earned a strong and loyal customer base. As a family-owned business, the dealership prides itself on its commitment to excellence and dedication to meeting the needs of its customers. Whether it's a new or used vehicle, the knowledgeable and friendly team at Diehl's Ford Sales Inc is dedicated to helping customers find the perfect car to fit their lifestyle and budget. With a wide selection of Ford vehicles, attentive staff, and a customer-focused approach, Diehl's Ford Sales Inc is the go-to destination for all automotive needs.
Reviews
I couldn't be more impressed with their exceptional service and genuine care for their customers. My car broke down unexpectedly while I was on vacation (the car had over 210,000 miles and the repair would have been very expensive). However, this seemingly unfortunate event led me to discover the remarkable team at Diehl's Ford, who turned that bad day into an unforgettable one.
From the moment I stepped into their dealership, I could sense the warm and welcoming atmosphere that only a family-owned business can provide. The friendly staff greeted me with smiles and immediately made me feel at ease. They understood the importance of having a reliable vehicle, especially during a vacation, and they were determined to help me find a solution.
The first thing that struck me was the time they dedicated to understanding my needs and preferences. Unlike larger dealerships that rush customers through the sales process, the team took the time to listen attentively to my concerns and requirements. They patiently explained all the available options, taking into account my budget and the features I desired in a new car. They provided transparent information about each car's history, performance, and safety features, ensuring I had all the necessary details to choose the perfect vehicle for my needs. It was incredible how quickly they managed to get me back on the road with my new car, turning a day that started with disappointment into one of joy.
Ben Diehl helped us pick out new tires for our Explorer. He then took care of ordering them, and once they arrived, he had the vehicle picked up, the tires put on, and delivered back to our house. We couldn't be more happy with the service and personal touch. Thank you, DFS.
From beginning to end my experience was fabulous. I got a 2024 Maverick and from the day Ben ordered it for me, to the day I picked it up, plus treated very fair on my trade in. This is my 1st time dealing at Diehl's and it won't be the last. Thanks Ben for making this experience so good.
I had the opportunity to visit Diehl Ford on two occasions this summer. Both times I was impressed with the personal attention, professionalism, and community connection this company conveys. The customer waiting area is stocked with coffee, drinks, and snacks to make your visit comfortable, clean, and safe. You receive updates during your visit to insure your requests are filled to order. The showroom is filled with natural light and gives customers a pleasant atmosphere to conduct business.
My brother has been a loyal Diehl Ford customer well over 30+ years and constantly raves about the service he gets there. As for the staff, everyone is top notch. Ben goes above and beyond to make the customer experience memorable. He even takes a moment for a selfie. I love this place and so does my brother Horse. ❤️
3rd time getting a vehicle off of them and never had a problem with any of them. Even if I did they always took care of it. Ben and Eric is the best salesmen in the world I think and very polite. They will put you in the car, SUV or truck you want and to the lowest monthly payments they can get you at! I thank you guys very much for giving me great sales deal experience!!!
All the staff at Diehl's Ford are always so friendly, professional and helpful. We have been very pleased with the service we have received since we purchased our Ford Maverick. We highly recommend everyone to go to Diehl's Ford if you are looking for a new vehicle.
Fantastic experience! Quick easy process Eric was the best sales person I have ever dealt with, very happy with the process.
Diehl Ford is the most congenial and helpful dealership I have dealt with in my 60 years of car/truck buying! One might say they are "down home people ". The entire family of staff are very friendly and eager to please.
Location
11782 National Pike, Grantsville, MD 21536, United States
Hours
-
Updating...
Liked by Others
